Prior Authorizations
Why approvals are needed, what causes delays, and how long they take.
- What is a prior authorization?
- Why was my medication delayed?
- How long does a prior authorization take?
Access Resource Center
Understanding Access & Insurance
Search a library of patient-friendly articles, FAQs, and downloadable guides covering insurance, prior authorizations, appeals, and financial assistance.
Insurance Denials
Read your denial letter, understand the reason, and learn what comes next.
- Understanding denial letters
- Common reasons for denial
- What happens next?
Appeals
Provider and patient appeals, and how to advocate for yourself.
- Provider appeals
- Patient appeals
- How to advocate for yourself
Step Therapy
What step therapy is and how it can affect your treatment plan.
- What is step therapy?
- How does it affect treatment?
Copay Assistance
Copay cards and commercial insurance support options.
- Understanding copay cards
- Commercial insurance assistance
Patient Assistance Programs
Income-based and manufacturer-sponsored medication support.
- Income-based support
- Manufacturer assistance
Medicare
Part D, the out-of-pocket cap, and the Prescription Payment Plan.
- Medicare Part D
- Out-of-pocket cap
- Medicare Prescription Payment Plan
Medicaid
Understanding eligibility and what Medicaid covers.
- Understanding Medicaid requirements
Accumulator Programs
What accumulators are and how they impact your out-of-pocket costs.
- What are accumulators?
- How they impact patients
Maximizer Programs
What maximizers are and key questions to ask your insurer.
- What are maximizers?
- Questions to ask your insurance company