Prior Authorizations
Why approvals are needed, what causes delays, and how long they take.
- What is a prior authorization?
- Why was my medication delayed?
- How long does a prior authorization take?
Free patient resource hub
Your Path to Treatment Access Starts Here
Free tools, resources, and guidance to help patients understand insurance, specialty medications, financial assistance programs, and treatment access.
Educational, never billed Built with patients in mind
What's inside
Everything you need to navigate access
Six focused resources to help you understand, plan, and advocate for your care.
Access Resource Center
Learn how insurance, PAs, denials, and appeals work.
ExplorePatient Toolkit Library
Downloadable guides, checklists, and trackers.
ExploreCondition Resource Centers
Resources tailored to your dermatologic diagnosis.
ExploreFinancial Assistance Finder
Find copay, foundation, and bridge programs.
ExploreAccess Roadmaps
Visual flowcharts for common access situations.
ExploreAsk an Access Advocate
Request educational support and navigation.
Explore
Understanding Access & Insurance
A searchable library of plain-language articles, FAQs, and downloadable guides.
Insurance Denials
Read your denial letter, understand the reason, and learn what comes next.
- Understanding denial letters
- Common reasons for denial
- What happens next?
Appeals
Provider and patient appeals, and how to advocate for yourself.
- Provider appeals
- Patient appeals
- How to advocate for yourself
Step Therapy
What step therapy is and how it can affect your treatment plan.
- What is step therapy?
- How does it affect treatment?
Copay Assistance
Copay cards and commercial insurance support options.
- Understanding copay cards
- Commercial insurance assistance
Patient Assistance Programs
Income-based and manufacturer-sponsored medication support.
- Income-based support
- Manufacturer assistance
Patient Access Toolkit
Free downloadable guides built for patients and caregivers.
Understanding Prior Authorization Guide
PDF · Free download
Insurance Appeal Toolkit
PDF · Free download
Patient Self-Advocacy Guide
PDF · Free download
Medication Cost Assistance Guide
PDF · Free download
Specialty Pharmacy Guide
PDF · Free download
Questions to Ask Your Insurance Company
PDF · Free download
Condition-Specific Resource Centers
Diagnosis-focused libraries with treatment overviews, access challenges, and advocacy links.
Financial Assistance Finder
Filter by diagnosis, medication, or insurance type to discover programs that may help.
Manufacturer Copay Programs
Reduce out-of-pocket costs for commercially insured patients.
Patient Assistance Programs
Free or low-cost medications for qualifying patients.
Foundation Assistance
Independent charitable grants for specific diagnoses.
Bridge Programs
Short-term medication supply during coverage gaps.
Temporary Medication Assistance
Help while a prior authorization or appeal is pending.
Emergency Access Resources
Urgent options when treatment cannot be delayed.
What Do I Do Next?
Patient-friendly roadmaps for the most common access situations.
My Prior Authorization Was Denied
- 1. Read the denial letter and note the stated reason
- 2. Call your insurer to confirm the denial code and appeal window
- 3. Ask your prescriber's office to file a provider appeal
My Medication Costs Too Much
- 1. Check the manufacturer copay card for your medication
- 2. Apply for a patient assistance program (PAP) if uninsured/underinsured
- 3. Explore foundation grants (PAN, HealthWell, Good Days)
I'm Starting Medicare
- 1. Choose a Part D plan that covers your medications
- 2. Review the out-of-pocket cap and the Prescription Payment Plan
- 3. Confirm your specialty pharmacy is in-network
Trusted Patient Organizations
Vetted advocacy and education resources, opening in a new tab.
Need additional guidance?
Connect with an Access Advocate for educational support and help understanding your next step. We don't submit authorizations or appeals — we help you understand the path.